Privacy Policy

ClearLeaff Solutions LLP and its subsidiary entities (collectively, "ClearLeaff", "we", "us", or "our") respect your privacy and are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), and other applicable Indian laws. This Privacy Notice explains how we collect, process, store, share, and protect your personal data when you interact with our websites, services, or during business engagements.

1. Data Controller and Contact Details

ClearLeaff Solutions LLP

Registered Office: D-91A, 2nd Floor, Gali No-5, Near Mother Dairy, South Ganesh Nagar, East Delhi, Delhi - 110092 and Corporate Offices at S-109, 7th Floor, URBTECH NPX, SEC-153, NOIDA- 201310

Email: info@clearleaff.com

2. Scope of This Notice

This Notice applies to all personal data collected or processed by ClearLeaff in India, including data collected through our websites www.clearleaff.com, services, client interactions, and business engagement activities.

"You" refers to any individual whose personal data we collect, including candidates, consultants, clients, suppliers, and website visitors.

3. Personal Data We Collect

We collect personal data from you directly and indirectly, which may include:

• Identifiers such as name, contact details (phone, email, postal address), and business card information.
• Professional data including job title, role, responsibilities, and business-related opinions or feedback.
• Identification documents like passport copies including photographs (where applicable).
• Information gathered from publicly available sources including social media or job boards.
• Communications you send to us via emails, website forms, or other channels.
• Technical data such as IP address, cookies and browsing behavior from our websites.

4. Purpose and Lawful Basis of Processing

We process your personal data for the following purposes based on applicable lawful grounds:

• To provide consultancy and outsourcing services including communication and contractual obligations.
• For business development, marketing, market research, and analytics purposes.
• To comply with legal and regulatory responsibilities under Indian law.
• To safeguard IT infrastructure and prevent unauthorized access or fraud.
• To manage recruitment, onboarding, and supplier relations.

Where required by law, we seek your consent prior to processing.

5. Disclosure and Sharing of Personal Data

Your personal data may be shared only as necessary, including:

• With ClearLeaff group companies and subsidiaries operating in India or overseas, acting under strict confidentiality and legal obligations.
• Trusted third-party service providers engaged in IT support, payment processing, credit and background checks, and other support functions.
• Regulatory and law enforcement authorities as required by Indian law or legal process.
• In the event of corporate restructuring such as mergers, acquisitions, or asset sales, subject to appropriate notices.

We ensure all recipients are contractually obligated to protect your data consistent with this Notice and the DPDP Act.

6. Cross-Border Transfers

ClearLeaff may transfer personal data outside India to group entities or service providers following compliance with the DPDP Act cross-border transfer rules including prescribed safeguards, such as approved standard contractual clauses or government authorizations.

Data transfers are governed to ensure privacy protection equivalent to Indian regulatory standards.

7. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes described in this Notice or as mandated by law:

• Typically, contact and interaction data is retained for up to 2 years following last activity.
• Data linked to active contracts or client/supplier relationships is retained for the duration of engagement plus a reasonable period thereafter.
• We securely delete or anonymize data once retention requirements expire.

8. Data Subject Rights

Subject to the DPDP Act exemptions, you have the right to:

• Access and obtain a copy of your personal data.
• Correct or update inaccurate or incomplete data.
• Withdraw consent where processing is consent-based.
• Request data deletion or restriction of processing.
• Lodge complaints with our DPO or the Data Protection Board of India.

Requests should be sent to info@clearleaff.com and will be addressed in a timely manner.

9. Data Security Measures

We apply appropriate organizational, technical, and administrative safeguards including encryption, access controls, and monitoring to protect your personal data against unauthorized access, disclosure, loss, or misuse.

In case of a data breach, we will comply with reporting obligations under the DPDP Act and notify affected individuals as required.

10. Cookies and Tracking Technologies

We typically use "cookies" and similar techniques on our websites and applications, which allow for an identification of your browser or device. A cookie is a small text file that is sent to your computer and automatically saved by the web browser on your computer or mobile device when you visit our website or use our applications. If you revisit our website or applications, we may recognize you, even if we do not know your identity. Besides cookies that are only used during a session and deleted after you visit the website ("session cookies"), we may use cookies to save user configurations and other information for a certain period (e.g., two years) ("permanent cookies"). Notwithstanding the foregoing, you may configure your browser settings in a way that rejects cookies, only saves them for one session or deletes them prematurely. Most browsers are preset to accept cookies. We use permanent cookies to save user configuration (e.g., language, automated log-in), to understand how you use our services and content, and to enable us to show you customized offers and advertisements (which may also happen on websites of other companies; should your identity be known to us, such companies will not learn your identity from us; they will only know that the same user is visiting their website has previously visited a certain website). If you block cookies, it is possible that certain functions (such as, e.g., ordering processes) are no longer available to you.

By using our websites and applications and consenting to the receipt of newsletters and other marketing e-mails you agree to our use of such techniques. If you object, you must configure your browser or e-mail program accordingly.

We may use Google Analytics or similar services on our website. These are services provided by third parties, which may be located in any country worldwide (in the case of Google Analytics Google LLC is in the U.S., www.google.com) and which allow us to measure and evaluate the use of our website (on an anonymized basis). For this purpose, permanent cookies are used, which are set by the service provider. The service provider does not receive (and does not retain) any personal data from us, but the service provider may track your use of the website, combine this information with data from other websites you have visited and which are also tracked by the respective service provider and may use this information for its purposes (e.g. to controlling of advertisements). If you have registered with the service provider, the service provider will also know your identity. In this case, the processing of your data by the service provider will be conducted by its data protection regulations. The service provider only provides us with data on the use of the respective website (but not any personal information of you).

We use Hotjar to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

11. Marketing Communications

We may send you information about our services, events, or industry insights. You may unsubscribe at any time by using the unsubscribe link in emails or contacting info@clearleaff.com. We respect your preferences and privacy choices.

12. Changes to This Notice

ClearLeaff reserves the right to update this Privacy Notice from time to time. Updated versions will be published on our website with an updated revision date.

For any questions, concerns, or to exercise your privacy rights, please contact our Data Protection Officer at:

Email: info@clearleaff.com

This privacy notice is specifically designed to comply with the Digital Personal Data Protection Act, 2023 (India) and relevant Indian regulations.